Of policyholders asked, 94% would recommend car insurance through AAA, and a full 96% would renew their policy. This particular accolade means everything to us, because our customers mean everything to us. It's what we really care about, and always have.
In addition to the "Best Auto Insurance Company" rating, AAA also rated #1 for the following:
Not surprisingly, we received high marks for "kind and timely service." We believe great insurance goes beyond coverage to how you're treated. We'll leave you with this customer verbatim quote from the survey:
Members save an average of $405* when switching to auto insurance through AAA.
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"AAA is a great insurance company. It's nice to have the personal one-on-one contact with your agent with any issue you're having. Decent price for coverage and great service."
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The Auto Club Group received the highest overall score (Top Ranking) among U.S. Auto Insurance Companies in the Insure.com Best Auto Insurance Companies survey, which is based on ratings from over 3,700 surveyed policyholders on their satisfaction with current insurance companies. Subject to eligibility. Insurance underwritten by one of the following companies: Auto Club Insurance Association, MemberSelect Insurance Company, Auto Club Group Insurance Company, Auto Club Property-Casualty Insurance Company, Auto Club South Insurance Company, Auto Club Insurance Company of Florida, or non-affiliated insurance companies. ©2020 The Auto Club Group. All rights reserved.*New policyholders obtaining auto insurance through AAA in IL, MI, and MN saved a combined three state average of $405 annually. Savings average varies by state, $423 for IL, $408 for MI and $369 for MN. Average annual savings were based on 2018 survey results provided by new policyholders reporting the dollar differences between prior carriers and insurance through AAA. Discounts and savings opportunities are subject to eligibility requirements, terms and conditions.